Terms of Service | સેવાની શરતો

1. What Is Yashora

Yashora is a mobile parenting app for Indian families. It helps you track your child's growth, health, and vaccinations; get AI-powered parenting advice; read medicine prescriptions with AI; listen to kids' audio stories; connect with other parents; and buy or sell kids' items in our Marketplace.

2. Who Can Use Yashora

• You must be at least 18 years old
• You must be the parent or legal guardian of any child whose data you enter
• You confirm that all information you provide is accurate
• The app is intended for use within India and governed by Indian law

3. Your Account

• You can register with email, phone number, or Google account
• Keep your login credentials secure — you are responsible for all activity under your account
• Notify us immediately at care@yashora.app if you suspect unauthorised access
• One account per person — multiple accounts are not permitted

4. What You Must Not Do

• Post false, misleading, or harmful content anywhere in the app
• Upload photos of children other than your own
• Harass, threaten, or abuse other users
• Try to hack, reverse-engineer, or disrupt the app or servers
• Create fake accounts or abuse the referral system
• Use bots or automated tools to access the app
• Post illegal, obscene, or age-inappropriate content
• Violate any applicable Indian law or regulation

5. Child Safety

• Only upload photos of your own child for the Festival Photo Studio
• Do not share identifiable child photos in public community posts
• Report any concerning content to care@yashora.app

6. AI Features — Important Disclaimer

Nani Guide (AI Chat)

Nani Guide answers parenting questions using AI. It provides general information based on common parenting knowledge. It is not a doctor, and its answers should not replace professional medical advice. Always verify health information with your paediatrician.

Prescription Analysis

The prescription reading feature helps you understand what your doctor has written. It is a reading aid only — it does not replace your doctor's instructions or advice. Always follow what your doctor says. Do not change or stop medicines based on the AI reading.

Growth Insights

Growth assessments are based on WHO reference data. They are informational only — not a clinical diagnosis. Consult your child's doctor for any growth concerns.

Festival Photo Studio

AI-generated festive photos are for entertainment and personal use only.

Daily Parenting Tips

AI-generated tips are general guidance. Always use your own judgement and consult professionals for specific concerns.

7. Subscriptions and Credits

Credit System

• Photo credits are used for Festival Photo Studio; voice credits are used for Nani Guide AI chat
• New accounts receive a free credit bonus on signup
• Credits do not expire and cannot be transferred between accounts
• Referral bonuses are credited when a new user joins using your code

Subscription Plans

• Weekly, monthly, and yearly plans are available through Google Play and App Store
• All payments are processed by Google Play / App Store — their refund policies apply
• Used credits are non-refundable. If a generation fails due to a technical error, credits are restored
• Cancel your subscription any time through Google Play / App Store subscription settings
• Cancellation takes effect at the end of the current billing period — no partial refunds

Credit Top-Ups

• One-time credit packs (100, 200, 500 credits) are available for purchase
• Top-up credits are non-refundable once added to your account

8. Marketplace

• The Marketplace connects buyers and sellers of second-hand kids' items
• Yashora is a platform only — we are not a party to any transaction
• You are responsible for the accuracy of your listings (photos, condition, price)
• We do not handle payments — all transactions are arranged directly between users
• Do not list illegal, dangerous, recalled, or counterfeit items
• Yashora is not liable for any disputes, losses, or damages from marketplace transactions
• We may remove any listing that violates these Terms

9. Community

• Be respectful to other parents — no hate speech, discrimination, or abuse
• Do not share medical misinformation
• No spam, advertisements, or self-promotion
• We reserve the right to remove posts or ban users who violate community rules
• By posting, you grant Yashora a licence to display your posts within the app

10. Your Content

• You own the content you upload (photos, posts, recordings)
• By uploading, you grant Yashora a licence to store, display, and process it to provide the service
• You confirm you have the right to upload all content (especially photos)

11. Our Intellectual Property

• The Yashora app, name, logo, design, and original content belong to Yashora
• You may not copy, reproduce, or distribute any part of the app without written permission

12. Privacy

Your use of Yashora is also governed by our Privacy Policy. Please read it — it explains how we handle your data and your child's data.

13. Account Deletion

By you

Delete your account anytime in Profile → Settings → Delete Account or by emailing care@yashora.app. All your data is permanently deleted within 30 days. Unused credits are forfeited.

By us

We may suspend or permanently ban your account for: violating these Terms, posting content that harms children, fraud, or abusing the credit/referral system. Child safety violations result in immediate permanent ban without notice.

14. Disclaimers

• Yashora is provided "as is" — we make no warranty of uninterrupted or error-free service
• AI content may occasionally be inaccurate — always verify health information with a professional
• We are not responsible for marketplace transactions or third-party service outages

15. Limitation of Liability

To the extent permitted by Indian law, Yashora's total liability for any claim is limited to the greater of the amount you paid us in the 3 months before the claim, or INR 1,000. We are not liable for indirect, consequential, or incidental damages.

16. Governing Law

• These Terms are governed by the laws of India
• Disputes are first attempted to be resolved amicably — email care@yashora.app
• Unresolved disputes are subject to the courts of Ahmedabad, Gujarat, India

17. Changes to These Terms

We will notify you of significant changes via push notification or in-app message at least 7 days before they take effect. Continued use after the effective date means you accept the updated Terms.

18. Contact Us

Email: care@yashora.app
App: Profile → Help & Support